Adding Alternative Identifiers to devices (Device ID, Serial Number & Model)


If company/customer specific accounting information is required for a device, it can be added to the Printer Details. Or in the event your device is not reporting certain information, like a Serial Number, it can be added using the method described below.

How to add information to a Printer:
The Printer Details page can be accessed by pressing the gray/blue "i" icon next to a printer name in the dashboard or a report. In the top there are 3 options for "Alternative Identifiers" section; Device ID, Serial # and Product #.

This information is used on top of the information gathered from your device. When any of these fields are filled in, the respective field categories can be added to any of the existing Views to ensure this new information can be part of the Views and Reports you look into.

How to add Alternative Identifiers to Views and Reports:
Open or create a Report to then edit the available columns. Add any, or all, of the Alternative Identifiers to your view by typing the name in the search area or choosing the information from the drop-down list for the desired fields you would like to add; changes are saved immediately.



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