FAQ

How to move data collector to a new Server or PC

Answer:

How to move data collector to a new server

 

1) Stop the data collector on current Server or PC.

2) Uninstall the data collector on the current Server or PC.

3) Install the data collector on the new Server or PC.

4) Paste in the account name in the data collector on the new Server or PC.

5) Start the data collector on the new Server or PC.

 

How to check if the data collector is ready to be started after moving the data collector to a new Server or PC.

1) Go to Admin -> Data Collector.

2) Click on the data collector and select settings tab.

3) If data collector is Unregistered then it is ready to be started on the new Server or PC.

4) If data collector is Registered then do an Unregister and now you can start the data collector on the new Server or PC.

 

If you need to reinstall the data collector on same Server or PC then look here: How to reinstall the data collector on same Server or PC

 

   

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