Discovering devices


JetAdvice is able to collect printer names, serial numbers, host names and other important information from devices, and it is the IP Address that is used as the primary key in JetAdvice for discovery; then matched to its MAC address because of the unique values.

Finding printers with the Data Collector in network environments is done by the unique IP address, as 2 networked devices can not successfully share an IP address.

Proper network ranges need to be defined in the data collector to discover and collect the devices IP addresses.

By default, devices must be turned on, have SNMP v1 enabled and have the 'Community name' set as 'public' in the device's network settings to be able to discovered and collected from.

Note: Community names can be added in the Data Collector to collect from devices that have a specific Community name defined other than 'public.' More info: How to use different Community names on the same network range.



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