FAQ

   

LanguageQuestion
English"No more Data Collector slots" Error Message
EnglishAccount data not updated anymore. Why is that?
EnglishAdding a Data Collector slot
EnglishCan Data Collector be installed on Raspberry Pi or Intel Stick?
EnglishData Collector and auto caching proxy
EnglishData Collector in a hosted environment
EnglishData Collector installation and requirements
DanishData Collector kommer med fejl - There was no endpoint listening at....
EnglishData Collector ports, URL and IP of the JetAdvice server
EnglishData Collector returning an error - There was no endpoint listening at....
EnglishData Collector running with status "Data Receiver Temporary Offline"
EnglishData Collector stops randomly. Why is that?
EnglishData Collector Troubleshooting
EnglishData Collector Troubleshooting Guide
EnglishData collector with Terminal server and Citrix server
EnglishDiscovering devices
EnglishHardcoded IP in Firewall or DNS
EnglishHow to find the Data Collector config file
EnglishHow to get only specific printers collected?
EnglishHow to move data collector to a new Server or PC
EnglishHow to reinstall the data collector on same Server or PC
EnglishHow to remove proxy settings in the Data Collector
EnglishHow to see which devices which is discovered and collected in a specific network range
EnglishHP Large Format printer do not show supplies data. Why is that?
EnglishNo data on Label printers, Matrix printers and some printers connected to external network box. Why is that?
EnglishNothing or not all information is visible from the printer
EnglishSupply stop responding when supply is low. Why is that?
EnglishUninstalling the Data Collector
EnglishURL not reachable in data collector troubleshooting. Why is that?
EnglishWhat data can be collected with a locally attached printer?